document.getElementById('emailing').focus();
}
return false;
}
function sendEmail(form, job) {
var error = "";
if(!form.email.value) error += " - Please enter the email address to which you would like to send this job.\n";
else if(!form.email.value.match(/^[\w\d\.\&\-_+']+@[\w\d\.\-]+[\w\d]{2,4}$/i)) error += " - Please enter an email address in the form abc@xyz.com.\n";
if(!form.your_email.value) error += " - Please enter a reply to email address.\n";
else if(!form.your_email.value.match(/^[\w\d\.\&\-_+']+@[\w\d\.\-]+[\w\d]{2,4}$/i)) error += " - Please enter an reply to email address in the form abc@xyz.com.\n";
if(error) alert("The following error(s) have occurred:\n" + error);
else {
document.getElementById('submitting').disabled = true;
document.getElementById('submitting').value = 'Sending...';
document.getElementById('cancelling').style.display = 'none';
var emailJobRequest = new getXMLHttpRequest();
emailJobRequest.open("POST", "/c/functions/emailjob.cfm?site_id=1636", true);
emailJobRequest.setRequestHeader('Content-Type', 'application/x-www-form-urlencoded');
emailJobRequest.onreadystatechange = function(){
if(emailJobRequest.readyState == 4) {
document.getElementById('submitting').disabled = false;
document.getElementById('submitting').value = 'Send Email';
document.getElementById('cancelling').style.display = '';
document.getElementById("jt_emailjob").removeChild(document.getElementById("jt_emailjob").childNodes[0]);
var newContent = document.createElement("div");
newContent.className = "jt_popupnotice";
newContent.innerHTML = '';
document.getElementById("jt_emailjob").appendChild(newContent);
document.getElementById('okay_button').focus();
}
}
emailJobRequest.send("job=" + job + "&" + formAsString(form));
}
return false;
}
Manager, Account Managers ? Collections or Insurance Background Desired - Boston, MA Metro - Travel thoughout MA and ME
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Research Tools:
See Location on Map Learn More About LocationThe Field Operations Manager position will be responsible for the management and administration of general business operations of an assigned geographic territory for the Credit Balance business unit. This position provides strategic leadership as well as the day to day management of a team of Recovery Analysts in the assigned territory. Responsibilities include developing and maintaining provider partnerships at multiple levels, establishing relationships with leadership internal and external to the organization, and creating and implementing strategy focused on achieving/exceeding financial and non-financial results. In addition, the Field Director is responsible for a remote team of professionals that includes continued employee development and increasing employee engagement levels. As a member of the Credit Balance Field leadership team, the Field Director will also be a liaison to the National Director in improving overall client satisfaction by understanding and anticipating customer expectations and developing strategies and operational plans to address current and future business needs.
Position will manage assigned territory of Massachusetts and Maine, including the Boston Metro market. Travel will be required in and around the Massachusetts/Maine market, and surrounding territories as business need dictates.
Responsibilities:
- Meets/exceeds provider expectations and goals relating to AIM?s work product and relationship standards.
- Day to day management of a team of on-site account analysts providing leadership, coaching and next level support.
- Provides leadership to and is accountable for the meeting/exceeding production results for the assigned territory. Must be able to effectively manage a remote staff based at customer locations.
- Responsible for the team?s achievement of production goals as well as delivery of quality work product and building effective provider relationships throughout the assigned team.
- Develops, translates and executes strategies or functions/operations into objectives for the assigned territory.
- Responsible for the talent management process throughout territory with a focus on development of key performers, recruitment, succession planning and performance management.
- Provides ongoing technical and relationship coaching and training to team to ensure performance and developmental goals are achieved and maintained.
This position is located in Boston, MA
There will be required travel in Massachusetts and to Maine
- A bachelor?s degree or equivalent, relevant business experience required.
- 5 years of client management and/or account management experience.
- Strong financial acumen and ability to establish aggressive goals and deliver results. Able to successfully manage a P&L.
- Strong communication skills. Able to effectively communicate to direct reports, Sr. Leadership and matrix partners on a consistent basis.
- Ability to work independently in remote environment.
- Proven ability to build and maintain customer relationships through communication, collaboration and efficiency.
- Excellent attention to detail and time management skills.
- Demonstrated ability to manage multiple priorities at the same time.
- Willingness to take calculated risk.
- Anticipates and drives change through the organization, equipping staff to adapt quickly.
- Intermediate experience in MS Office Products (Word, Excel, PowerPoint)
Competencies:
Maximize Customer Growth and Retention
- Works with Senior Leadership to identify and pursue new opportunities to drive growth and improve operating efficiencies.
- Works closely with key matrix partners to solidify our leadership position in the marketplace.
Makes Decisions that Drive Action
- Ability to translate strategy into action and drive for results.
- Thinks broadly, recognizing the impact of decisions and actions on the entire organization and its customers
- Ability to make difficult decisions related to talent & relationship management and drive necessary changes.
Implements Innovative Solutions
- Demonstrated ability to influence others in a positive manner.
- Encourages innovation and calculated risk taking.
Drive Organizational Execution
- Establishes stretch goals for the organization & insures goals are achieved through operational execution.
- Holds self and others to highest performance standards.
Drive Employee Engagement
- Holds self and others accountable for increasing the employee engagement levels
- Promotes the importance of employee engagement to drive the business success.
OptumInsight is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
OptumInsight is one of the largest and fastest growing health information companies. We specialize in improving the performance of the health system by providing analytics, technology and consulting services that enable better decisions and results. We integrate workflow solutions that deliver data in real-time, and create actionable insights - processing health information that relates directly to and affects one in four patients in the U.S, one in every three Medicaid dollars and one in every five emergency room visits. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
What can YOU do with the right information? At OptumInsight, the possibilities and the impact are limitless. No matter what your role is at OptumInsight, you'll be empowered to ask more questions, develop better solutions and help make the health care system greater than ever. It's always fresh. It's always exciting. And it's never been more important.
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Requisition #: 392636
Source: http://jobs.insurancesalesweb.com/c/job.cfm?site_id=1636&jb=11433115
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